Privacy policy
The website www.resortpodorehi.com is managed by the company AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p., Gustinčičeva ulica 1, 1211 LJUBLJANA ŠMARTNO, VAT ID SI33517355 (hereinafter: AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p.; also referred to as “we”).
This privacy policy explains in detail how we use the personal data you provide to us when using the website provided by AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p.
· Full name;
· Contact email address;
· Username;
· Contact phone number;
· IP address;
· Billing information (full name, address, postal code, and tax number of the legal entity).
In case of a personal data security breach, AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. will follow all relevant data breach regulations.
If you have ordered a service from AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p., personal data is collected and processed to conclude and perform the contract, i.e., to provide the ordered services and inform you about additional details of these services, any changes, additional details, instructions for use, or to provide educational materials related to the services of AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p.
If you have subscribed to AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. newsletters (newsletter), your provided email address and name will be processed based on your consent to inform you about all services of AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. and summaries of news, articles, and educational content published on the website of AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p.
You can unsubscribe from newsletters or notifications about ordered services at any time by clicking on the link in received messages or writing to us at [email protected].
AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. commits not to sell, rent, or otherwise disclose the data you provide via the website or any other means to third parties, except in the cases listed below and if required by law.
AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. will disclose your personal data only to the specified third parties under the conditions below, ensuring that your personal data is processed, protected, and transferred in accordance with applicable regulations:
1. External service providers
If necessary, we will authorize other companies and individuals to perform certain tasks that contribute to our services. For example, we may share personal data with contractors for hosting our database and applications, providing data processing services, sending requested information, or providing support services. We will disclose or make such data available to external service providers only to the extent necessary for a specific purpose. They may not use this data for any other purpose. External service providers of AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. are contractually obligated to maintain the confidentiality of your personal data.
2. Business transfers
In connection with any reorganization, restructuring, sale, or other transfer of assets (collectively “business transfers”), data will be transferred to a reasonable extent and as necessary for the business transfer, provided that the receiving party agrees to respect your personal data under applicable data protection laws. We will continue to ensure the confidentiality of all personal data and notify affected users before their personal data becomes subject to another privacy policy.
3. Public authorities
We will disclose your personal data to public authorities only in cases required by national legislation or European Union law. For example, AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. will respond to requests from courts, law enforcement agencies, and other government authorities, which may also include authorities from other EU member states.
4. Legitimate Interest
Based on legitimate interest, we use your personal data to detect and prevent fraudulent use and abuse of services or subscriptions, to ensure the stable operation of our system and services, and for the purpose of implementing information security measures, meeting service quality requirements, and detecting technical faults in systems and services.
Additionally, based on legitimate interest, we use your personal data for potential enforcement actions, judicial and extrajudicial debt collection.
5. Your Rights Regarding Your Personal Data
Individuals can request AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. to provide access to personal data, correction, deletion, or restriction of processing of their personal data. You also have the right to object to processing and data portability.
Right of Access: You always have the right to know whether your personal data is being processed and, if so, to access the data and receive the following information:
(a) purposes of processing;
(b) types of personal data concerned;
(c) recipients or categories of recipients to whom personal data has been or will be disclosed;
(d) the estimated period for which personal data will be stored or, if not possible, the criteria used to determine that period;
(e) when personal data is not collected directly from you, any available information about its source.
Right to Rectification: You have the right to correct inaccurate personal data concerning you and, considering the purposes of processing, the right to complete incomplete personal data.
Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data if one of the following reasons applies:
(a) The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
(b) You withdraw your consent, and there is no other legal basis for processing.
(c) You object to the processing, and there are no overriding legitimate reasons for processing.
(d) The personal data has been processed unlawfully.
Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data in the following cases:
(a) You contest the accuracy of the data, for a period allowing us to verify its accuracy.
(b) The processing is unlawful, but you oppose the deletion of personal data and request restriction instead.
(c) We no longer need the personal data for processing, but you need it to establish, exercise, or defend legal claims.
(d) You have objected to processing based on legitimate interests, pending verification of whether our legitimate reasons override yours.
If the processing of your personal data is restricted, such data, except for storage, shall only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person.
We are obliged to inform you before lifting the restriction on processing your personal data.
Right to Data Portability: You have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit those data to another controller if processing is based on your consent or carried out by automated means. At your request, where technically feasible, the data can be transferred directly to another controller.
Right to Object: If we process your data based on legitimate interest for marketing purposes, you can object to such processing at any time.
Right to Lodge a Complaint with the Information Commissioner: If we do not decide on your request within the legal deadline or if we reject your request, you have the right to file a complaint with the Information Commissioner.
6. Access, Correction, and Exercise of Other Rights Regarding Your Personal Data
As a user of the AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. website, you have the right to verify whether we process your personal data and to access the personal data we store or process about you (in which case, we will provide it to you in a machine-readable PDF document). You can always request that inaccurate personal data about you be corrected. If you believe there is no longer a justified reason for the continued use or processing of your personal data, please notify us. However, certain personal data collected based on the Value Added Tax Act cannot be deleted.
You also have the right to restrict the use of your personal data in cases where:
- You dispute the accuracy of personal data.
- You consider the processing to be unlawful but do not want the data to be deleted.
- The personal data is no longer needed for processing purposes, but you require it for the establishment of legal claims.
- You object to the processing of personal data for newsletter subscriptions.
To exercise your described rights, please submit your request in writing via email to [email protected]. A responsible person will respond to your request within the prescribed period of 1 month. If the request is complex or if multiple requests are received, the deadline may be extended by a maximum of two additional months, and you will be notified accordingly.
7. Data Retention
AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. retains personal data received from you until you unsubscribe from newsletters (withdrawal of consent). We conduct an annual audit of existing newsletter subscribers, and if you have not opened or read any newsletters for a long time, we will send you an email to renew your consent (newsletter subscription) within 14 days. If you do not respond, your personal data will be deleted, and you will no longer receive newsletters.
Personal data related to provided services will be stored for one month after the service is completed. After this period, the data will be deleted unless otherwise required by law. For example, based on tax regulations, AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. is required to retain invoices containing customer personal data for 10 years after the service is performed.
Additionally, AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. will not delete personal data needed as proof that personal data was erased (audit trail) or records of individuals who have requested not to be contacted in the future. These records include email address, name, and surname.
8. Cookies
AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. uses cookies on its website—these are small files that are stored on your computer when you visit a website. Cookies can make future visits to the website easier. You can configure your browser settings to accept or reject cookies.
If you do not accept cookies, some websites may not display correctly, or you may not have access to all website information or functionalities. However, accepting cookies is not a requirement for using the AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. website.
For more information about cookies and their use, refer to our Cookie Policy.
9. Privacy Policy Changes
AVTOPREVOZNIŠTVO PIŠKUR, LUKA PIŠKUR s.p. reserves the right to change its Privacy Policy at any time at its discretion. Therefore, we recommend regularly reviewing this Privacy Policy. We will notify you via email of any significant changes affecting the processing of personal data.
10. Contact
If you have any questions regarding the Privacy Policy or the data we store about you, please contact us via email at [email protected].